FAQ(s)

What types of products do you sell?

We specialize in premium beauty‑tech devices and accessories for face, nails, and feet — including facial cleansing brushes, EMS toning devices, and professional manicure/pedicure tools.

Where do you ship from?

We work with trusted fulfillment partners to ship directly from our warehouses and suppliers. This allows us to offer a wide range of products while keeping prices competitive.

How long will my order take to arrive?

Processing time is typically 1–3 business days. Delivery times vary by destination:

  • United States: 8–15 business days
  • Canada: 10–20 business days

Please note that these are estimates and may vary due to customs or carrier delays.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and link. Tracking updates may take 1–3 business days to appear after dispatch.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. For hygiene reasons, certain personal care products cannot be returned once opened. Please see our Return & Refund Policy for full details.

Do you offer warranties?

Some products include a manufacturer’s warranty. Warranty details, if applicable, are listed on the product page.

Are your products safe to use?

Yes. All our beauty‑tech devices are sourced from reputable suppliers and meet applicable safety standards. Always follow the instructions provided with your product.

Can I change or cancel my order?

We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase. Please contact our customer service team as soon as possible.

Do you ship internationally?

Currently, we ship to the United States and Canada only.

How can I contact you?

For any inquiries, please refer to the contact details provided on our Contact page.