Frequently asked questions
How do I choose the right size?
Please refer to the size guide on this page. Measurements are in inches. If you are between sizes, we recommend sizing up for a more comfortable fit.
How long will it take to receive my order?
Orders are processed within 1-3 business days. Estimated delivery times: USA 5-12 days, Canada 8-14 days, Europe 8-20 days, Asia/Pacific 5-8 days. A tracking number will be sent to your email once shipped.
Can I exchange my item for a different size?
Yes, exchanges are accepted within 7 days of delivery for US customers. The item must be unworn and in its original condition.
Is my payment secure?
Yes. All transactions on Pings Place are processed through a secure and encrypted checkout to protect your personal and payment information.